Refund Policy
Refund & 7-Day Warranty Policy
At AgedProfilez, we provide a 7-day warranty on eligible aged YouTube accounts and channels. Our goal is to ensure that the account information delivered to you is accessible and matches the product details stated at the time of purchase.
The 7-day warranty period begins from the date your order is delivered.
1. What Is Covered Under the 7-Day Warranty?
If you experience an access-related issue within 7 days of delivery, please contact our support team.
Eligible issues may include:
-
Incorrect username or login details
-
Incorrect password
-
Backup code issues
-
2FA or authentication-related access issues
-
Provided credentials not working at the time of delivery
-
Another technical access issue directly related to the account details supplied by AgedProfilez
Our team will review the issue and make a reasonable attempt to resolve it.
2. Issue Resolution or Replacement
If an eligible issue is confirmed, our support team will first try to resolve the problem.
If the issue cannot reasonably be resolved, AgedProfilez may provide a replacement aged YouTube account or channel with comparable product specifications, subject to availability.
The standard warranty process is:
Issue Review → Resolution Attempt → Replacement if Required
3. Refund Eligibility
Refunds are not automatically issued when an account-related issue occurs.
Where an eligible warranty issue can be resolved or a suitable replacement can be provided, resolution or replacement will normally be offered first.
If AgedProfilez confirms an eligible issue and is unable to resolve the problem or provide an appropriate replacement, the order may be reviewed for a refund.
Any rights that cannot legally be excluded under applicable consumer law remain unaffected.
4. What Is Not Covered?
The 7-day warranty does not cover issues caused after successful delivery and access that are outside the control of AgedProfilez.
Examples include:
-
The associated email or Google account becoming disabled after successful login
-
The YouTube channel being suspended, terminated or restricted after delivery
-
YouTube or Google policy enforcement
-
Customer activity that results in an account restriction
-
Spam, misleading, prohibited or abusive activity
-
Changes made by the customer after receiving the account
-
Loss of access caused by customer security changes
-
Sharing credentials with another person
-
Unauthorized third-party access caused after delivery
-
Failure to follow provided account or security instructions
AgedProfilez does not guarantee that Google, YouTube or another third-party platform will keep an account or channel active after delivery.
5. Customer Responsibility After Delivery
Once access has been successfully provided, the customer is responsible for the subsequent use and security of the account.
Customers should carefully review the supplied login information and follow any security instructions provided with the order.
AgedProfilez cannot guarantee views, subscribers, monetization, reach, ranking, engagement or continued platform approval.
6. How to Request Warranty Support
To request support during the 7-day warranty period, contact AgedProfilez and provide:
-
Your order number
-
The email address used for the order
-
The affected account or product
-
A clear explanation of the problem
-
Screenshots or other reasonable evidence if requested
Providing complete information helps our team investigate the issue more efficiently.
7. Warranty Claim Review
AgedProfilez may review account access information and relevant evidence before approving a replacement or refund.
Warranty claims may be rejected where the issue is caused by customer actions, misuse, third-party platform enforcement or another circumstance excluded under this policy.
8. Contact Us
If you experience an eligible issue with your aged YouTube account or channel within the 7-day warranty period, please contact our support team as soon as possible.
Support Email: Contact@Agedprofilez.com
Please include your order number when contacting us about an existing purchase.